Terms of service

TERMS OF SERVICE

Last Updated: August 16, 2026

These Terms of Service (“Terms”) govern your use of gunzell.com and your purchases from Gunzell / Warrior Friend (“we,” “us,” or “our”).

By accessing our website or purchasing a product from us, you agree to these Terms.

1. Online Store Terms

You may use our website only for lawful purposes.

You may not use our products, website, or services in violation of applicable laws or regulations. You may not attempt to interfere with, damage, gain unauthorized access to, or misuse our website or systems.

2. Products

We make reasonable efforts to accurately display product descriptions, photographs, colors, sizing, and other information.

Because screens and devices display colors differently, we cannot guarantee that the color displayed on your device will exactly match the physical product.

Because some garments may involve washes, distressing, embroidery, or other manufacturing processes, minor variations between individual products may occur.

3. Pricing

Prices may change at any time without prior notice.

We reserve the right to correct pricing errors, product descriptions, promotions, or other inaccurate information.

Applicable taxes and shipping charges may be added during checkout.

4. Orders

Submitting an order does not guarantee acceptance of that order.

We reserve the right to cancel, reject, or limit an order when reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, inventory errors, or unauthorized resale activity.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

5. Payments

You agree to provide current, complete, and accurate billing and payment information.

Payments are processed through third-party payment providers. We do not necessarily directly store complete payment-card information.

6. Shipping

Shipping and delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by carriers, weather, customs, holidays, high order volumes, or circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our posted Return/Refund Policy.

Customers should review that policy before completing a purchase.

8. Preorders

Products identified as preorders are not immediately available for shipment.

Any estimated production or shipping dates provided for preorder products are estimates and may change because of manufacturing, transportation, customs, or other delays.

By purchasing a preorder item, you acknowledge that the product may ship at a later date.

9. Intellectual Property

Unless otherwise stated, the content appearing on our website—including our brand names, logos, graphics, garment designs, photographs, text, artwork, and other materials—is owned by or licensed to Gunzell / Warrior Friend.

You may not reproduce, distribute, sell, modify, or commercially exploit our intellectual property without authorization.

10. Third-Party Services

Our website may use or link to third-party services.

We are not responsible for the content, policies, availability, or practices of third-party websites or services that we do not control.

11. Marketing Communications

If you voluntarily subscribe to email or SMS marketing, you authorize us to send communications in accordance with the consent you provide.

You may withdraw your consent to marketing communications using the applicable unsubscribe or opt-out method.

12. Prohibited Uses

You may not use the website to engage in fraudulent activity, distribute malicious software, collect information about others unlawfully, interfere with the website's security, impersonate another person, or violate applicable law.

13. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that the website will always operate uninterrupted or error-free.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Gunzell / Warrior Friend will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or our products.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

15. Changes to These Terms

We reserve the right to update these Terms periodically.

Continued use of the website following an update constitutes acceptance of the updated Terms to the extent permitted by law.

16. Contact

Questions regarding these Terms may be sent to:

Gunzell / Warrior Friend
Website: gunzell.com
Email: customsbyd@gmail.com